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12/07/2019 10:19:49  

A pittance compared to the near-£1m she is due to take home at John Lewis

Outgoing Ofcom chief exec Sharon White pocketed £459,623 last year heading up the comms regulator, according to its annual accounts (PDF).…

11/07/2019 18:15:30  
11/07/2019 17:19:04  

EE, Sky and O2 also face probes from comms regulator

Budget MVNO Gifgaff faces a fresh challenge from Ofcom over claims it provided the regulator "inaccurate information" during a probe into its billing cock-up.…

11/07/2019 11:19:57  

EE, Sky and O2 also face probes from comms regulator

Budget MVNO Gifgaff faces a fresh challenge from Ofcom over claims it provided the regulator "inaccurate information" during a probe into its billing cock-up.…

08/07/2019 12:14:31  

More than 700 viewers complained that Maura Higgins "sexually harassed" Tommy Fury last month.
04/07/2019 12:18:04  

Attempt to stop content being buried in on-demand services of Sky and Virgin Media

The broadcasting watchdog Ofcom has called for new laws to ensure that shows made by UK broadcasters including the BBC, ITV and Channel 4 continue to get top billing on on-demand services such as Sky – but the rules will not apply to Netflix and Amazon.

The regulator has recommended that the government bring in legislation to guarantee that the content and streaming services of iPlayer, ITV Hub and All4 are not buried deep in the on-demand services of competitors such as Sky and Virgin Media or through smart TVs such as Samsung.

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03/07/2019 16:18:53  

Oh and surprise, surprise... full fibre roll-out remains 'low'

Openreach still needs stronger independence since being not-quite cut from the BT fold, telecoms regulator Ofcom has found.…

01/07/2019 08:18:15  

It's not me, it's you: 'Breaking up has never been easier'

Fed up mobile customers can finally dump their providers by text from today, under new rules from Blighty's comms regulator, Ofcom.…

28/06/2019 14:17:18  

New process makes it easier to get PAC code without provider trying to persuade users to stay

Consumers will be able to switch their mobile phone provider simply by sending a text message from Monday – avoiding the cumbersome process which has been in place up to now.

The new rules from the regulator Ofcom are aimed at making it quicker and easier to leave one provider and start with another.

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20/06/2019 20:15:39  

Programme received 31 Ofcom complaints after featuring imam who had allegedly made antisemitic comments online

The BBC will consider “additional steps” in its vetting process for guests following a debate between Conservative leadership candidates.

Media watchdog Ofcom received 31 complaints about Our Next Prime Minister, which featured questions from an imam who had made allegedly antisemitic comments online.

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18/06/2019 10:10:55  

Watchdog receives hundreds of complaints about Maura allegedly harassing Tommy and contestants' treatment of Lucie.
17/06/2019 18:11:13  
14/06/2019 18:10:39  
12/06/2019 12:13:48  

Ofcom approves change after corporation says it is struggling to compete with Netflix

The BBC will be allowed to keep programmes on its iPlayer service for up to a year after they are first broadcast, rather than the current 30 days, in an attempt to help the corporation compete with Netflix.

The media regulator Ofcom provisionally approved the change, saying it would “increase choice and availability of public-service broadcast content, and help ensure the BBC remains relevant in the face of changing viewing habits”.

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12/06/2019 11:09:26  

The media regulator gives "provisional" approval to plans to allow shows to be available for longer.
09/06/2019 07:13:17  

Changes to Ofcom’s local radio guidelines brought a wave of syndicated breakfast shows. But what has been lost?

All New Heart Breakfast (Heart)

OK. Deep breath. I’m going to talk about Heart’s new national breakfast show. This started on Monday, with long-standing Heart London breakfast presenter Jamie Theakston being joined by Amanda Holden (full title: Amanda from Britain’s Got Talent and the M&S talk-at-you tills Holden). The show was pretty much as you might expect. Holden is a natural performer: funny, silly, confiding without actually telling you anything you didn’t already know. I wish she wouldn’t pretend to be stupid (“The periodic table? What’s that?”), but this might be early, please-like-me nerves. Holden is friendly and thoroughly professional. Ashley Roberts, ex-Pussycat Doll and Strictly almost-winner, is another new hiring, in to give us showbiz news (stuff about Love Island), and there’s also the usual win-a-load-of‑cash phone-in competition to keep you listening.

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07/06/2019 17:13:20  

Only a rank outsider like new chairman Sharon White could stop the age-old price-pledge battering profits

At communications regulator Ofcom Sharon White had the tenacity to take on the might of BT and the Murdoch dynasty, but will the first female chairman of the John Lewis Partnership be brave enough to do what no man has dared in nearly a century – and axe the “never knowingly undersold” price promise that is killing middle England’s favourite retailer?

Probably the best-known price pledge in British retailing has been at the heart of the employee-owned group since 1925, but what was once a virtue has become a handicap in an Amazon age where shoppers bypass the high street to seek out the cheapest deals online.

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06/06/2019 17:13:16  

And only if it doesn't cost too much

Brit comms regulator Ofcom has revealed that the universal broadband service – previously known as the universal service obligation – will come into effect in March 2020.…

06/06/2019 16:13:53  

Because we haven't a clue

The chief exec at Ofcom is swapping life battling telcos – or doing their bidding, depending on your perspective – for an altogether more lucrative role as the chairman of John Lewis Partnership.…

06/06/2019 13:12:03  

The 52-year-old departs media regulator for one of most high-profile jobs in UK retail

John Lewis has appointed the chief executive of Ofcom as its new chair, on a near-£1m salary,

Sharon White, 52, joined Ofcom in March 2015 from the Treasury, where she was a senior civil servant in charge of public finances. She is now moving to one of the most high-profile jobs in British retail, overseeing the John Lewis department stores and the Waitrose supermarket chain at a time when traditional department stores are being squeezed by the move to online shopping and the supermarkets are losing business to discount operators.

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02/06/2019 16:13:12  

We are constantly bombarded with news, real and fake, which has been shown to cause us stress. Here, experts share tips on how to avoid becoming overanxious

“Headline anxiety” is a growing problem. A report from Ofcom last week found that 78% of Britons are concerned about their internet use, while more than half of Americans surveyed by the American Psychological Association in 2017 said the political environment was a significant source of stress. Psychoanalytical psychotherapist Prof Brett Kahr says: “People are overwhelmed and bombarded by every type of communication. You can feel like a dartboard, being hit by little shards of news – none of which is personalised or compassionate, so it can feel like a psychologically persecutory experience.” One way to reduce the impact of the non-stop news cycle is to use screen-time trackers, available on iOS and Android, to limit the time you spend reading or watching the news on your mobile.

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30/05/2019 01:07:49  

Most people say the internet improves their lives, but 70% would support tougher social media laws.
29/05/2019 23:10:47  

Support for regulation grows as 78% express concern over harmful experiences

British people are increasingly fearful of the risks posed by the internet, prompting greater support for more regulation following recent headlines about the theft of personal data and abusive online behaviour.

Research by the media regulator Ofcom found 78% of Britons expressed unprompted concerns about potentially harmful online experiences, a substantial rise from the previous year.

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29/05/2019 16:11:00  

Without a major British rival, TV and film fans are turning to the Silicon Valley giants

Netflix and Amazon made £1.1bn in revenues from UK streaming customers in 2018, double the amounts the UK’s biggest broadcasters were able to make from their own streaming services. The figures have highlighted just how much the absence of a true British rival to the Silicon Valley giants is a missed opportunity.

Netflix is estimated to have made £693m in revenues from its 10 million UK subscribers last year, while rival Amazon notched up £400m from an estimated 7.7 million subscribers to its Prime Video service, according to research from media regulator Ofcom.

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28/05/2019 11:11:08  

UK.gov hasn't appealed High Court ruling yet – but regulator upholds ban anyway

UK comms regulator Ofcom has told people wanting to set up a GSM gateway that it will not be authorising them to do so, pending a planned government appeal against a recent High Court judgment.…