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11/08/2020 13:28:47  

The broadcaster says some free postal entries weren't included in a number of its prize draws.
28/07/2020 15:29:15  

Regulator finds 40% of customers are out of contract and most are paying too much

Millions of customers are in line to share in savings of more than £270m a year on the cost of their broadband bills, after Ofcom reached agreement with companies on pricing changes and commitments to offer better deals when consumers’ contracts come to an end.

A report released by the telecoms and media regulator found that about 40% of UK broadband customers, 8.7 million, are out of contract and most of them are paying higher prices than they could be if they struck a new deal or changed providers. On average, these customers are paying about £4.70 a month more than their provider’s average price.

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26/07/2020 09:28:46  

Regulator Ofcom under growing pressure to block state-backed station for its broadcast of forced confessions

Britain’s broadcasting regulator is under mounting pressure to bar China’s state-owned TV channel from the UK’s airwaves after accusations that it has repeatedly breached impartiality rules and aired forced confessions.

There are currently three live investigations under way by Ofcom into China Global Television Network (CGTN), the country’s English-language news channel. The regulator has already ruled against the channel earlier this month, for airing a forced confession by the former British journalist Peter Humphrey. Labour is to raise alleged repeated breaches by the channel with Ofcom’s chief executive Melanie Dawes.

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24/07/2020 08:25:07  

Jo Stevens said Ofcom should "urgently" consider RT's licence following the Russia report.
18/07/2020 02:23:41  

Ofcom say it is concerned some people are "not being treated fairly" in email address charges.
10/07/2020 13:25:40  

Ofcom issues penalty for failure to meet postal target and second-class stamp error

Royal Mail has been fined £1.6m by the communications regulator Ofcom for delivering letters late and overcharging for stamps.

Ofcom requires the postal service to deliver 93% of first-class post within one working day of collecting it but Royal Mail undershot the target, with only 91.5% of post arriving on time during the 2018-19 financial year.

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10/07/2020 13:22:10  

The company missed delivery targets, according Ofcom, and overcharged customers for stamps.
06/07/2020 17:21:33  

Ofcom rules Chinese state TV was in breach when it aired the "forced confession" of a UK citizen.
06/07/2020 16:25:02  

Ofcom ruled that the channel aired forced confessions from a former British journalist

China’s state-owned TV channel could be banned from the UK after the broadcast regulator Ofcom found it had aired forced confessions.

China Global Television Network (CGTN), China’s English-language news network, faces statutory sanctions as a result of the ruling, which was based on a complaint from the former British journalist Peter Humphrey.

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25/06/2020 17:23:20  

Pandemic has sent internet usage soaring and may leave lasting legacy, report says

The average Briton now spends a quarter of their waking day online, according to new research that shows how internet usage has exploded during the coronavirus pandemic.

Ofcom’s annual Online Nation report reveals that at the height of lockdown the average UK adult was spending a daily average of four hours and two minutes online – up from three-and-a-half hours in September last year.

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24/06/2020 20:21:30  

Stu Peters, the Manx Radio presenter who was suspended for challenging the concept of “white privilege” in a heated discussion during a late-night phone-in, has been exonerated. The Isle of Man’s Communications Commission – its equivalent of Ofcom – has completed its investigation and concluded that Stu did not breach the Programme Code. In a […]
24/06/2020 18:22:00  

A quarter? That's pretty weak

Brits are spending more time than ever online, according to comms watchdog Ofcom's latest Online Nation report, and it's all thanks - surprise, surprise - to coronavirus. In April, at the height of lockdown, the average person was online for four hours and two minutes each day.…

24/06/2020 01:18:50  

Coronavirus will leave a digital legacy as UK finds solace online, says Ofcom.
23/06/2020 14:18:44  

The regulator's chief speaks to MPs about how Ofcom might regulate Facebook, Twitter and Google.
17/06/2020 09:20:35  

Retailer confirms just six of its UK-based managers are people of colour

The lack of diversity in the management ranks at the high-street favourite John Lewis has been criticised after it emerged that just six of the retail group’s top 158 UK managers are people of colour.

Of the permanent senior UK managers at the company – which is owned by its staff and runs 50 department stores and the Waitrose supermarket chain – three directors are from an ethnic minority. They are the chairman, Sharon White, who joined in February, the strategy director, Nina Bhatia, who was hired by White, and Bérangère Michel, who is in charge of customer service.

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